Lumévia GlowMask Pro™ – Frequently Asked Questions

How does the Lumévia GlowMask Pro™ work?

The Lumévia GlowMask Pro™ uses 7-color LED light therapy to improve your skin. Each light targets different skin concerns like acne, fine lines, and dark spots. Just wear it for 15-20 minutes a day to see results in as little as 2 weeks.


Is LED light therapy safe for my skin?

Yes! LED light therapy is non-invasive, pain-free, and safe for all skin types. It’s backed by dermatologists and used in many professional treatments.


What are the benefits of each light color?

  • Red Light: Reduces wrinkles and boosts collagen.
  • Blue Light: Fights acne and kills bacteria.
  • Green Light: Fades dark spots and brightens skin.
  • Yellow Light: Reduces redness and calms the skin.
  • Purple Light: Helps with healing and skin repair.
  • Cyan Light: Reduces puffiness and soothes skin.
  • White Light: Rejuvenates and tightens skin.

When will I see results?

Most users see improvements like clearer, smoother skin in 2-4 weeks with regular use.


How often should I use the GlowMask Pro™?

For best results, use it 5-7 times a week for 15-20 minutes each session.


Can I use it with my skincare products?

Yes! Apply your favorite serum or moisturizer before using the mask to boost absorption.


Is it wireless?

Yes, the GlowMask Pro™ is wireless and rechargeable, so you can use it anywhere.


Does it hurt or heat up?

No, it’s completely pain-free and doesn’t heat up during use.


What’s included in the box?

  • Lumévia GlowMask Pro™
  • Wireless Controller
  • USB Charging Cable
  • User Manual

What if I’m not happy with my purchase?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.


How long does shipping take?

Shipping usually takes 7-14 business days depending on your location. You’ll receive a tracking number once your order is shipped.


How do I clean the mask?

Wipe the mask with a soft cloth and gentle cleanser after each use. Avoid harsh chemicals.


Is there a warranty?

Yes! We provide a 1-year warranty for any manufacturing defects.


Have more questions?

Email us at support@lumevia.com We’re here to help!


Ready to glow? Order your Lumévia GlowMask Pro™ today and start your journey to radiant skin!